Saturday, August 1, 2015

Saturday -travel day

As I write this, it is Saturday.  I am standing in terminal 4 at london heathrow airport.  We made the decision last summer to spend less money on plane tickets.  By booking with air India, we saved a significant amount of money on a direct flight.  As it happens, we are stuck because air India and Kuwaiti air cancelled their agreement to contract flights together.  As we booked initially through air India and they contracted to kuwaiti, we now have no flight out.  I booked travel insurance with the  tickets, but there is no guaranteed reimbursement with a cancelled agreement.  Everyone is working hard to get us home, but it looks like we won't make it out today.


Air India management did not inform their employees prior to us showing up, and refused to come down to explain the situation or try to appease thier customers.  They told the agents not to upsell any tickets, so if we booked economy they would not give us available business seats.  A terrible position for the desk agents, but they did a great job once we all got over the initial shock.  After exhibiting extreme patience, we are now booked to go home on virgin Atlantic tomorrow at 12:30.   

Next, had to deal with the pre-booked and paid hotel and rental in NYC.  It took some phone calls, but we are now all set for tomorrow.

I believe that it will work out for the better in the end.  Stay tuned.

An extra dinner with Ali was a bonus.  I will so miss spending time with the Bowen-Davies family.  Hopefully, we will meet again soon.  






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