Air India management did not inform their employees prior to us showing up, and refused to come down to explain the situation or try to appease thier customers. They told the agents not to upsell any tickets, so if we booked economy they would not give us available business seats. A terrible position for the desk agents, but they did a great job once we all got over the initial shock. After exhibiting extreme patience, we are now booked to go home on virgin Atlantic tomorrow at 12:30.
Next, had to deal with the pre-booked and paid hotel and rental in NYC. It took some phone calls, but we are now all set for tomorrow.
I believe that it will work out for the better in the end. Stay tuned.
An extra dinner with Ali was a bonus. I will so miss spending time with the Bowen-Davies family. Hopefully, we will meet again soon.
No comments:
Post a Comment